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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Good

November 3, 2025

4  out of  5
rating by Nancy Good
"Jen was super nice, super patient and super understanding."
We responded:
"Thank you for your kind words! We’re so glad Jen made your experience a great one."
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kathleen durkopp

November 2, 2025

5  out of  5
rating by kathleen durkopp
"Jenn is a very knowledgeable and compassionate agent. She put me at ease and assured me I can count on State Farm to help me in all my insurance needs."
We responded:
"Thank you for your kind words! We’re so glad Jenn provided knowledgeable, compassionate service and helped you feel supported. We truly appreciate your trust in State Farm office!"
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Cameron Dodds

October 31, 2025

5  out of  5
rating by Cameron Dodds
"I’m a newer driver and they made everything super easy! Got a really good rate with discounts for good student, driver’s ed, and Drive Safe & Save. Everyone was super nice and helped me out a ton!"
We responded:
"We’re so glad to hear that! We’re happy to hear we could make things easy and help you get those discounts. Thanks for choosing us and for sharing your positive experience. Drive safe!"
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Guest

October 31, 2025

5  out of  5
rating by Guest
"We appreciate how responsive Laura has been when we have asked for changes to our insurance policies."
We responded:
"Thank you for your kind words! We’re glad Lauria was able to help with your policy changes and appreciate your trust in our team."
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Peggy Olstad

October 29, 2025

5  out of  5
rating by Peggy Olstad
"Comfortable and welcoming atmosphere. My account rep, Jenn, was so helpful and very knowledgeable."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you felt comfortable and welcomed during your visit. Jenn will be so happy to know her knowledge and support made a difference. We truly appreciate you taking the time to share your experience and look forward to serving you again!"
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Pesky Sparrow Lilly

October 29, 2025

4  out of  5
rating by Pesky Sparrow Lilly
"The staff at this facility is great. Super friendly and empathetic. If im having a bad time, they turn it around with their kindness. Lost one star because sometimes its hard to get a hold of but I would highly recommend this office."
We responded:
"Thank you for your thoughtful feedback! We’re so glad our team’s kindness has made a difference for you. We appreciate your note about communication and will work to improve — we hope to earn that last star next time!"
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Jeanne Dominic Panknin

October 28, 2025

5  out of  5
rating by Jeanne Dominic Panknin
"Shyanne was amazing in getting a claims dispute ironed out. Great and friendly service all around!"
We responded:
"We’re so glad to hear that, thank you! Shyanne will be delighted to know her efforts made such a difference. We appreciate you taking the time to share your experience!"
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Dennis Sandow

October 28, 2025

5  out of  5
rating by Dennis Sandow
"Once again, Lauria delivered perfect service. She delivers what insurance should —and used to —provide: confidence in someone looking out for our best interests! Someone, give this service star, a gift certificate dinner for two!"
We responded:
"Wow, thank you so much for your wonderful feedback! We’re thrilled to hear Lauria continues to deliver the level of care and confidence you deserve. She truly is a service star, and we’ll be sure to share your kind words with her!"
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Jane Kreps

October 23, 2025

5  out of  5
rating by Jane Kreps
"Great service from Jen"
We responded:
"Thank you so much for sharing this! Jen will be so happy to hear your feedback. We’re really glad she could help make your experience a great one!"
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T A

October 13, 2025

5  out of  5
rating by T A
"A refreshing insurance experience! Staff are always so friendly and get back to you so quickly; I'll always stay with State Farm"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you've had such a positive experience with our team. Providing friendly, prompt service is what we strive for every day. We're grateful for your loyalty and look forward to continuing to serve you for years to come!"
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Paul L

September 10, 2025

5  out of  5
rating by Paul L
"Outstanding customer service. I’m an insurance broker working with a formal client of Mike’s. I called Mike’s office and his staff was friendly and professional. Really appreciate the professionalism."
We responded:
"Thank you for the thoughtful feedback! We're happy to hear you had a great experience with our team. Delivering professional and friendly service is very important to us, and it's always rewarding to know it’s appreciated. We truly value your kind words."
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Darla Myers

August 15, 2025

5  out of  5
rating by Darla Myers
"Always a pleasure talking to you!!!"
We responded:
"Always a pleasure chatting with you—definitely a bright moment in the day here at the office. Thanks for choosing and trusting us!"
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Charlotte Ormond

August 9, 2025

5  out of  5
rating by Charlotte Ormond
"I loved working with Jen. She helped me look over all my accounts. Found some mistakes and fixed everything. They are very thorough in making sure they have covered everything . I can not express how important it is to have life policies . You just never know what could happen . Big thanks to Mike’s team, my personal “Charlie’s Angels,” for taking such great care of me."
We responded:
"We are so glad to hear Jen was able to help and get everything sorted out. It really does bring peace of mind knowing things are taken care of. Thanks so much for the kind words — we’re always here if you need anything!"
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Lynn Grady

May 21, 2025

5  out of  5
rating by Lynn Grady
"I am very happy with the service I received today. Laura gave me some great news about my auto insurance. She made my day."
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Tyler West

May 2, 2025

1  out of  5
rating by Tyler West
"Customer of 30 years here. Had my homeowners insurance canceled without notice over items that are code compliant and that have been in place for the last 15 years. I was sent a laundry list of vague items to “fix”, some of which there were nothing wrong with at all. Such as that my roof needed repair. There is no damage of any kind to the roof and the roof itself is 7 years old. I would never do business with these people again and neither should you! Update5/2/25: This office has significantly screwed me over and then has the audacity to to say that I am somehow in the wrong. Not sure why it took over a year to tell me what was wrong with the "railing" since no ever mentioned where is should go. Deck sections with height above code already have a railing so to cancel my policy while I'm making multiple calls to try to figure out where they want the railing is absolutely BAD BUSINESS! Not to mention that by alerting the lien holder that insurance was cancelled they trigged a loan payoff demand. Mike: Stop defending poor practices and unrealistic expectations from property owners. I had a meeting with your office to discuss the issue and they canceled the meeting the day of so don't come out publicly to defend your travesty. Your office has significantly and negatively affected my life, and my personal health with the stress and worry this situation created. STOP DEFENDING BAD BUSINESS PRACTICES! You canceled my policy without notice while I was actively trying to fix your vague demands. Asking that I have a railing installed the within a week after cancelation to reinstate the policy is unrealistic. You cant even get a contractor to give you a bid in a week, let alone fabricate and install a railing. Absolutely unacceptable to treat a long term customer."
We responded:
"Dear Tyler, Thank you for sharing your feedback. I understand your disappointment, especially given the extensive communication we've had regarding this matter. It is important to clarify that while the porch may meet code compliance standards, this does not eliminate liability concerns when renting out your mother's home. As an insurance provider, State Farm maintains the right to establish conditions that ensure a property is considered an acceptable insurable risk. This standard has always been communicated alongside our expectations for the general maintenance of the property. I apologize for any frustration this situation may have caused. However, please understand that a back deck with a two-foot drop and no railing is universally recognized as a liability risk by any insurance company. Thank you for your understanding, Mike Tingue"
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Judith McCollum

May 1, 2025

5  out of  5
rating by Judith McCollum
"State Farm has been the insurance agent for my parent's home (now my sister's). One of the best features they offer is a real person to answer the phone...not an endless list selections and numbers to work through. They are always - always - gracious when I call. At one point for a couple of years, I was turning the car insurance off and on when I was there to drive it...they were always friendly and accommodating. We've been through a bathroom leak that required tearing up floors, walls, replacing fixtures, etc. Never a problem between them and the contractor. The contractor said they were easy to work with. Yesterday, we completed the sale of the home and cancelled the insurance...that went smoothly as well. One call is all it took. nothing but praise for the Mike Tingue office and staff."
We responded:
"Thank you so much for taking the time to share your experience! We’re truly honored to have been part of your family’s journey over the years. It means a lot to hear that our team made things easy and stress-free—whether it was helping with car insurance changes, supporting you through home repairs, or handling the final policy cancellation after the sale. We’re so grateful for your trust and kind words. Wishing you and your family all the best from everyone here at the Mike Tingue office!"
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Kassandra Avila

April 15, 2025

5  out of  5
rating by Kassandra Avila
"Jenn is great at her job and is always there to help me with my questions. Nice price and even better customer service!"
We responded:
"Thanks so much for the kind words! We're really glad to hear Jenn has been such a great help and that you're happy with both the pricing and service."
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Grace Richardson

April 12, 2025

5  out of  5
rating by Grace Richardson
"Have been so nice and helpful through my process of insuring my new car! They are prompt and responsive to my requests when exploring options for insurance and when needing documentation!"
We responded:
"Thank you for the great feedback! We're so glad to hear that our team has been helpful and responsive throughout your car insurance process. It's always our goal to make things as smooth and stress-free as possible. We appreciate the opportunity to work with you!"
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Patrick Hart

March 5, 2025

5  out of  5
rating by Patrick Hart
"Like most of us, I get hit up to switch insurance providers often. Lauria and Shy were a great reminder today, as to why I have been with State Farm for 30 years. Fantastic service in providing me the answers I needed quickly and with a friendly smile! Thanks Mike for continuing to provide such a great team!"
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Jim Jansen

February 5, 2025

5  out of  5
rating by Jim Jansen
"Have a great great conversation about my policies and coverages. Really enjoy working with State farm"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great conversation about your policies and coverages. It's always our goal to provide excellent service and support to our customers. If you have any more questions or need further assistance, feel free to reach out. We look forward to continuing to work with you!"
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Vlada

December 27, 2024

1  out of  5
rating by Vlada
"I got a quote from Mike today and almost had a stroke. tried to change me a $386 a month for 10 years old car that I’m going to be driving to and back from work 2 miles each way. This is why people don’t like insurance industry.We keep paying and we don’t get nothing back."
We responded:
"Hi Vlada, My office is closed for the Holidays today. I've personally been spending the day with my son visiting from the Army while on leave. You may have been quoted by some kind of service who pulls you a corporate quote. I'll be happy to connect with you when we're all back tomorrow. Friday, December 27th."
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Ryan Rooney

December 12, 2024

5  out of  5
rating by Ryan Rooney
"Shyanne was so helpful and kind"
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zcosmos9

December 4, 2024

5  out of  5
rating by zcosmos9
"Laura was a great help with my monthly payments. So nice to speak with a professional human as opposed to a surly robot."
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Robin

October 16, 2024

5  out of  5
rating by Robin
"I’ve been with Mike Tingue’s agency for years. He’s a super guy and all of his associates are just the greatest customer service representatives ever. They always work within my budget to get me the best coverage for my needs. They also offer helpful suggestions and are never pushy. I called them today because I was in a pickle (car wouldn’t start)! Kassy, who answered my call, was kind, patient, and reassuring as she calmly explained my options. Whew! What a weight off my shoulders. I highly recommend Mike and his crew for any and all of your insurance needs. I guarantee you won’t be disappointed."
We responded:
"We're honestly speechless by your kind words. It's an honor to be of service! Thank you for your continued business!"
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Sheena Weeks

September 3, 2024

5  out of  5
rating by Sheena Weeks
"Mike Tingue and his team are always right there to help me out with all my insurance needs they go above and beyond I appreciate their customer service and knowledge keep up the awesome work. Sincerely Sheena Weeks"