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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin

October 16, 2024

5  out of  5
rating by Robin
"I’ve been with Mike Tingue’s agency for years. He’s a super guy and all of his associates are just the greatest customer service representatives ever. They always work within my budget to get me the best coverage for my needs. They also offer helpful suggestions and are never pushy. I called them today because I was in a pickle (car wouldn’t start)! Kassy, who answered my call, was kind, patient, and reassuring as she calmly explained my options. Whew! What a weight off my shoulders. I highly recommend Mike and his crew for any and all of your insurance needs. I guarantee you won’t be disappointed."
We responded:
"We're honestly speechless by your kind words. It's an honor to be of service! Thank you for your continued business!"
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Sheena Weeks

September 3, 2024

5  out of  5
rating by Sheena Weeks
"Mike Tingue and his team are always right there to help me out with all my insurance needs they go above and beyond I appreciate their customer service and knowledge keep up the awesome work. Sincerely Sheena Weeks"
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Thomas

August 5, 2024

5  out of  5
rating by Thomas
"Cort did a great job. Super helpful and knowledgeable."
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Marci Seghetti

July 19, 2024

1  out of  5
rating by Marci Seghetti
"I did not experience great customer service. Received a quote from one gal, and went to purchase and she was no longer working there. The next gal started out great, but then resent my quote to me with a lot of incorrect info including my married name from 20 years ago. I guess, auto populated??? with no checking???"
We responded:
"Marci, Thank you for taking the time to share your experience. I sincerely apologize for the confusion and inconvenience you encountered during your interaction with my team. It’s our goal to provide excellent customer service, and I'm sorry that we fell short in this instance. I understand how frustrating it can be to deal with incorrect information, especially something as important as your name. My team is actively working to improve our processes to ensure that all information is accurate and up-to-date. Your feedback is invaluable to us, and I appreciate you bringing this to my attention. Please reach out to me directly at 541.688.2905, so I can address this issue and assist you further. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Mike "
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David Davison

July 10, 2024

5  out of  5
rating by David Davison
"This was a fantastic experience. Not only am I saving $150 a month switching from GEICO. The service and assistance was phenomenal. Even being able to text with my agent as I was out and busy. To help expedite the completion of getting it all setup."
We responded:
"David, Thank you for sharing your positive experience! We are thrilled to hear that not only did you save money by switching from GEICO, but you also received exceptional service and assistance throughout the process. We pride ourselves on providing efficient and convenient customer support, including the ability to text with your agent while on the go. We appreciate your feedback and look forward to serving you in the future."
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Lizzey Reel

June 20, 2024

5  out of  5
rating by Lizzey Reel
"She was very helpful and explaining my opinions"
We responded:
"We're so happy our office was able to help you with your insurance policy! Thank you for the kind review and opportunity to trust us with your business."
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Coit Waldrip

May 13, 2024

5  out of  5
rating by Coit Waldrip
"Kassy wad very helpful and was easy to work with"
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Michael M

April 17, 2024

5  out of  5
rating by Michael M
"Kassy was on top of helping out and being involved. Great follow up as well. Keep up the great job."
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Donald

April 9, 2024

5  out of  5
rating by Donald
"I called and hadn't had insurance for quite awhile. The person I spoke with asked my about ten questions, and quoted me a rate of $49 a month for liability. I thought it was going to be much more. The person I spoke to was very pleasant and is was so easy, thanks."
We responded:
"Donald, I'm happy to hear Kassy was able to provide you a quick and informative quote for your auto insurance. We appreciate you taking the time to share your experience!"
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Michelle Egner

March 18, 2024

5  out of  5
rating by Michelle Egner
"Over the past few weeks we have had incredible service dealing with an accident and adding a new vehicle to the policy. This staff has been wonderful with all the questions and changes. A+ customer service. Highly recommend!"
We responded:
"Michelle, Thank you so much for the kind words! We appreciate your business and support!"
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Valerie Neuhaus

February 5, 2024

5  out of  5
rating by Valerie Neuhaus
"very professional and helpful"
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Chris Holland

January 4, 2024

5  out of  5
rating by Chris Holland
"Kassy is very professional and did a great job anwsering my questions. I look foward to working with Kassy for my insurance needs. Thank you"
We responded:
"Chris, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you've had such a positive experience with our insurance services. If there's anything else we can do to assist you or further improve your experience, please don't hesitate to reach out to us. We truly appreciate your feedback and look forward to continuing to provide you with excellent service."
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Tim McCanna

October 20, 2023

5  out of  5
rating by Tim McCanna
"Kassy was very helpful and patient. Plus I got great savings by switching to State Farm!"
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Malachi Troche

October 5, 2023

5  out of  5
rating by Malachi Troche
"Really nice and is great at doing her job we really appreciated her"
We responded:
"Malachi, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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J L

August 10, 2023

5  out of  5
rating by J L
"A real insurance store, in the flesh. I couldn't wait to find out my rate but had to wait until it opened at 9am."
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tammi downs

August 4, 2023

5  out of  5
rating by tammi downs
"Kassy quickly helped me get a better policy for less than what I'm currently paying for insurance elsewhere."
We responded:
"Thank you, Tammi, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your insurance policies! We are lucky to have hard-working team members, like Kassy, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Lillian

August 4, 2023

5  out of  5
rating by Lillian
"Very kind and helpful staff, especially Kassy. Definitely reccomend this State Farm."
We responded:
"Congratulations and Thank you for trusting us with your insurance needs Lillian. We think Kassy pretty awesome too!"
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Joseph Winn

April 14, 2023

5  out of  5
rating by Joseph Winn
"I am and avid insurance shopper always looking for the best rates. Mike Tingue- State Farm Insurance, gave me the best homeowner rate I’ve ever had by a long shot, also very competitive on auto. Great customer service and staff. Very satisfied."
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M0lly Mayo

February 7, 2023

5  out of  5
rating by M0lly Mayo
"Kassy was really great! I could talk to her all day. Helpful, professional and sweet. I am excited about my new policy. It is a significant savings for me. I am so glad she called me!"
We responded:
"Thank you for taking the time to give us a review! We completely agree, Kassy is amazing!"
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Jeri Callian

January 25, 2023

5  out of  5
rating by Jeri Callian
"Mike Tingue and his assistant Kassy did an excellent job in helping me get insurance for my home and auto. Both responded quickly to any questions or concerns I had in replacing my previous policies with another company. I sincerely appreciated Kassy’s attention to detail when responding to my emails!"
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J M

January 12, 2023

5  out of  5
rating by J M
"My first impression of Ashley by phone was a positive experience. She answered my questions with equanimity and explained all my options in a relaxed and friendly matter allowing for a total and complete freedom of choice."
We responded:
"Thank you for the five-star rating! We’re honored to have you as a customer at our State Farm office in Eugene, OR."
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Rune Larsen

August 18, 2022

5  out of  5
rating by Rune Larsen
"I really like my State farm agent and his staff. They are helpful with all my insurance needs."
We responded:
"We love seeing reviews like this, Rune! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Angel Apodaca

October 1, 2021

5  out of  5
rating by Angel Apodaca
"Everyone was very professional and they helped me get the best insurance possible for a reasonable price"
We responded:
"Hi Angel, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Tlik

July 28, 2021

5  out of  5
rating by Tlik
"Have been with this local branch for years. Always helpful."
We responded:
"Thank you, Tlik for the five-star rating! We’re honored to have you as a customer at our State Farm in Eugene, Oregon. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Lane Collinwood

January 17, 2021

5  out of  5
rating by Lane Collinwood
"Getting Life Insurance"
We responded:
"Lane, Congratulations on making the decision to protect your loved ones with life insurance. We appreciate your business!"